RESOURCE LIBRARY

General Site Feedback and Feature Requests

How can I suggest new features or tools to improve the connection between breeders and buyers?

You can suggest new features or tools by using the "Give Us Your Feedback" form available under the SUPPORT menu. Provide a detailed explanation of your idea and how it could enhance the connection between breeders and buyers. Your suggestions help improve the platform for all users.

Where can I provide feedback on specific site sections, such as ad listings, breeder profiles, or search functionality?

Feedback on specific site sections can be submitted via the "Give Us Your Feedback" form under the SUPPORT menu. Indicate the section you are addressing (e.g., ad listings, breeder profiles, or search functionality) and include detailed comments or suggestions for improvement.

Is there a way for users to vote on or prioritize site improvement suggestions submitted by others?

Currently, AmericanBreeder.com does not offer a voting system for user-submitted suggestions. However, all feedback submitted through the "Give Us Your Feedback" form is reviewed by the team, and frequently requested improvements are prioritized for implementation.

How can I provide feedback on the overall design, visual appeal, and accessibility of the website, including for users with disabilities?

To provide feedback on the website’s design, visual appeal, or accessibility, use the "Give Us Your Feedback" form. Be sure to include details about specific improvements or challenges, especially if they relate to accessibility for users with disabilities.

The platform values user input and strives to ensure an inclusive and visually engaging experience for all visitors.

Contacting Support and General Assistance

How do I contact customer support if I need immediate assistance with my account, ad listing, or payment issues?

You can contact customer support on AmericanBreeder.com using the following methods:

1. Contact Form: Go to the "SUPPORT" menu at the top of the page and select "Contact Us." Fill out the form with your issue details, such as ad ID, breed category, or payment issue description.
2. Live Chat: Use the AI-driven live chat feature located at the bottom right of the screen for real-time assistance.
3. Email: For billing-related inquiries, email This email address is being protected from spambots. You need JavaScript enabled to view it. with all relevant details, such as the date and amount of the charge.

Is there a way to speak directly to a customer support representative, access live chat, or receive phone assistance for urgent matters?

AmericanBreeder.com currently does not offer direct phone assistance. However, you can use the live chat feature located in the bottom right corner of the website for immediate support. This chat feature includes an AI assistant that provides instant responses and escalates unresolved issues to the support team.

What are the support hours, and is assistance available outside of these times?

While specific support hours are not listed, the live chat feature is available 24/7 for user convenience. This ensures that basic assistance is always accessible. For more complex issues requiring manual review, the support team will respond during regular business hours.

How long should I expect to wait for a response, and are there options to expedite urgent requests?

Response times vary depending on the nature of your inquiry.

• For urgent issues, using the live chat feature ensures the quickest resolution.
• For email or contact form submissions, responses typically occur within 24-48 hours.
  Expedited handling is available by submitting detailed information through live chat or marking your email as urgent.

Can I track the status of my support request, and how will I be notified when it’s resolved?

Yes, you can track the status of your support request. After submitting a query via the contact form or live chat, you will receive a confirmation email with a ticket number. Updates on your request will be sent to your email. You can follow up on your ticket by replying to the confirmation email.

Browser Compatibility and Requirements

1. Which web browsers and versions are compatible with AmericanBreeder.com, and are there any known issues with older browser versions?
AmericanBreeder.com is optimized for modern browsers, including:

• Google Chrome: Version 88 and newer
• Mozilla Firefox: Version 85 and newer
• Safari: Version 14 and newer
• Microsoft Edge: Version 88 and newer

The website may function on older versions, but users might experience reduced functionality or layout issues. For the best experience, we recommend updating your browser to the latest version. Internet Explorer is not supported due to outdated standards.

2. Are there specific browser settings or permissions (e.g., JavaScript, cookies, pop-ups) required to ensure full functionality on AmericanBreeder.com?
To fully access all features on AmericanBreeder.com, ensure the following settings are enabled:

• JavaScript: Required for dynamic search, navigation menus, and interactive elements like the image sliders.
• Cookies: Necessary for saving preferences, favorites, and login sessions.
• Pop-ups: Enable pop-ups selectively for AmericanBreeder.com to access features like feedback forms or instructional guides.

If you encounter issues, clearing your browser cache and cookies may help resolve them.

3. Does AmericanBreeder.com support the use of browser extensions, and are any recommended for an enhanced experience?
AmericanBreeder.com supports most browser extensions that do not interfere with essential website functions. Recommended extensions include:

General Site Performance and Loading Issues

1. How can I troubleshoot if the website loads slowly, only partially loads, or does not load at all?

If you're experiencing slow or incomplete loading on AmericanBreeder.com, try the following steps to troubleshoot the issue:

1. Check Your Internet Connection:
   Ensure your internet is stable. Test by opening another website to confirm if the issue is specific to AmericanBreeder.com or your connection.
2. Clear Browser Cache:
   Old or corrupted cache files can interfere with site loading. Clear your browser’s cache and cookies to refresh your session.
3. Disable Browser Extensions:
   Some extensions, especially ad blockers, can conflict with site functionality. Temporarily disable extensions and reload the site.
4. Try a Different Browser:
   Use an alternate browser to check if the issue persists. AmericanBreeder.com is optimized for modern browsers like Chrome, Firefox, Safari, and Edge.
5. Check Server Status:
   Visit the Announcements section on the homepage or use the AI Chat feature to confirm if there’s scheduled maintenance or known outages.
6. Restart Your Device:
   A simple restart can resolve background process conflicts affecting your browsing experience.

If the issue continues, use the Contact Us form under the SUPPORT menu or the AI chat feature for assistance.

2. What steps can I take if interactive elements, like dropdowns or buttons, don’t work as expected on the website?

Interactive elements are critical for navigating features like dynamic search, breeder dropdowns, and account actions. Follow these steps if they’re unresponsive:

1. Ensure JavaScript is Enabled:
   The website relies on JavaScript for functionality. Check your browser settings to confirm JavaScript is enabled.
2. Disable Conflicting Extensions:
   Ad blockers or security plugins may block site scripts. Disable these extensions and reload the page.
3. Update Your Browser:
   Ensure your browser is up to date. Outdated browsers can cause compatibility issues.
4. Refresh the Page:
   Sometimes, temporary glitches occur. Press Ctrl+F5 (Windows) or Command+Shift+R (Mac) for a hard refresh.
5. Clear Cookies and Cache:
   Corrupted session data can disrupt functionality. Clear cookies/cache and log back into your account.
6. Report Specific Issues:
   If problems persist, use the Feedback Form under the "Give Us Your Feedback" link or describe the issue via the AI chat tool for targeted assistance.

3. Why does the website keep redirecting me to the homepage when I try to access certain features?

This issue can occur due to session management, browser compatibility, or account permissions. Here’s how to resolve it:

1. Check Your Login Status:
   Ensure you’re logged into your account. Certain features, like saving favorites or accessing breeder profiles, require an active login.
2. Verify Account Type:
   Features like breeder-specific tools or advanced search options may be restricted to registered breeder or buyer accounts. Upgrade your account if necessary.
3. Clear Session Data:
   Log out, clear cookies, and log back in. Session cookies may be outdated, causing redirection loops.
4. Check for Updates or Restrictions:
   Some links may redirect during maintenance or updates. Refer to the Announcements section for updates or use the AI Chat to verify feature availability.
5. Report Broken Links:
   If redirection occurs unexpectedly, report the issue via the Contact Us form under the SUPPORT menu or the “Give Us Your Feedback” form.

4. How can I fix issues with connectivity if the website loads incompletely, showing missing images or text?

Incomplete page loading can result from weak connectivity or server-side issues. Use these steps to troubleshoot:

Reporting Listings or Ads

How do I report a listing that appears to promote unethical or illegal breeding practices?

To report a listing that you believe promotes unethical or illegal breeding practices, click on the "Report This Ad" button located at the bottom of the ad. You'll be prompted to select the reason for your report and provide additional details to help our team review the issue. You can also email our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. with the ad link and a detailed explanation of your concerns. Our team thoroughly investigates each report to ensure adherence to ethical and legal breeding standards.

What should I do if I see a listing that includes suspicious or vague information about an animal's origin, pedigree, or health condition?

If a listing contains incomplete or suspicious details about an animal's background, click the "Report This Ad" button on the listing page. Provide specifics about your concerns, such as unclear pedigree claims or missing health certifications. For immediate assistance, you can also contact our support team through the Contact Us form under the SUPPORT menu. Reporting such ads helps maintain transparency and accountability on our platform.

Can I report a listing that misrepresents the animal’s condition, breed, age, or health status?

Yes, listings that misrepresent an animal’s condition, breed, age, or health status can and should be reported. Use the "Report This Ad" feature found below the ad to detail the misrepresentation. Attach any supporting evidence, such as screenshots or external links, that highlight discrepancies. Misleading listings are taken seriously and reviewed promptly to protect buyers and ensure accurate advertising.

How can I report listings that seem to contain stolen images or unauthorized content?

To report a listing with stolen images or unauthorized content, click "Report This Ad" and select "Copyright Infringement" as the reason. Include any evidence, such as links to the original source of the images or content. Alternatively, you can send a detailed email to This email address is being protected from spambots. You need JavaScript enabled to view it. with all relevant information, ensuring swift action by our team.

How do I report a listing that uses inappropriate tags or descriptions to manipulate search visibility?

Listings using misleading tags or descriptions to manipulate visibility can be reported by clicking the "Report This Ad" button and selecting the "Inappropriate Tags/Descriptions" option. Provide specific examples of the misleading information to assist in our review. Maintaining fair and accurate search results is a top priority at AmericanBreeder.com.

General Code of Conduct and Community Etiquette

1. What are the essential guidelines for respectful and professional communication with buyers, sellers, and other community members?

Respect and professionalism are at the core of interactions on AmericanBreeder.com. Always use polite language, remain patient, and focus on constructive dialogue. When asking questions or responding to others, approach conversations with empathy and understanding. Avoid offensive, inflammatory, or disrespectful language, as this can undermine trust and harm the community atmosphere. Remember, every interaction reflects not only on you but also on the broader American Breeder community.

2. Is there a specific code of conduct that breeders must follow when interacting with prospective buyers?

Breeders are expected to maintain honesty, transparency, and professionalism at all times. Provide clear, accurate information about your listings, including health records, lineage, and other critical details. Respond to inquiries promptly and courteously, addressing any concerns with patience and respect. It’s also essential to adhere to ethical breeding practices as outlined in our Fraud and Prevention Guide, ensuring buyers feel confident and informed when engaging with you. Misleading claims or pressuring buyers into decisions are strictly discouraged.

3. What are the recommended guidelines for respectful interactions and constructive feedback within the community?

Verification and Legitimacy

How can I verify that I’m communicating with a legitimate seller or buyer on the platform?

To ensure you’re interacting with a legitimate user, follow these steps:

1. Check Profile Verification Status: Look for the verification badge displayed on a seller’s or buyer’s profile. Verified users on AmericanBreeder.com have completed additional identity and legitimacy checks.
2. Review Breeder Profiles and Listings: Click on the seller's username in their ad to view their full profile and other active listings. A professional and consistent presentation of ads, along with clear contact details, is a strong indicator of legitimacy.
3. Ask for Documentation: If you’re considering a transaction, request supporting documentation, such as health records for pets or permits for exotic animals.
4. Use the “Email the Breeder” Tool: This platform-integrated feature ensures direct and secure communication. Avoid interacting with anyone requesting to move the conversation to an external platform without good reason.
5. Read the Fraud Prevention Guide: AmericanBreeder.com offers a detailed guide to help you identify red flags and practice safe buying and selling. Access it under the Resource Library.

How do I know if a seller or buyer I’m messaging has been verified by the platform?

AmericanBreeder.com highlights verified users with a distinct Verification Badge displayed on their profile and within messaging threads. This badge signifies that the user has met the platform’s standards for identity verification and legitimacy.

Additionally:

• Review Profile Details: Verified users typically provide comprehensive information, including detailed descriptions of their services or animals, contact options, and sometimes links to their social media or websites.
• Look for Verified Reviews: Verified users often have positive testimonials from other platform members, further confirming their trustworthiness.

If you're unsure, you can always contact AmericanBreeder.com support for assistance or clarification about a specific user's verification status.

What should I do if I suspect someone is impersonating a legitimate buyer or seller in platform messages?

If you suspect suspicious activity, take immediate action:

Messaging Features and Direct Communication FAQs for AmericanBreeder.com

1. How can I message a seller or buyer about an animal listing, and what details are shared in the conversation?

On AmericanBreeder.com, you can message a seller or buyer directly by clicking the “Email the Breeder” button located on any ad listing page. This feature opens a secure messaging form where you can inquire about the animal listing. When initiating a message, the breeder will see your name, email address (if provided), and the content of your inquiry. Your contact details are kept private unless you choose to share them within the message.

For faster responses, be as specific as possible in your inquiry, including questions about the animal’s health, temperament, and other key details. Breeders and buyers are encouraged to respond promptly and professionally.

2. Can I send or receive photos and videos in messages to view the animal’s appearance or condition?

Yes, AmericanBreeder.com allows users to exchange photos and videos through the messaging platform. This feature ensures transparency and helps buyers evaluate the animal’s appearance, condition, and living environment. To send multimedia files, attach them via the upload option in the messaging interface.

Breeders can share additional visuals of the animal, such as videos showcasing its behavior or detailed images of specific features. Ensure that all media shared adheres to the site’s guidelines, focusing on clarity and ethical representation of the animal.

3. What messaging features protect me from spam or fraud, and how can I report suspicious messages?

To safeguard users, AmericanBreeder.com employs several spam and fraud prevention measures:

Account Access and Password Management

Buyer Account Access and Password Management on AmericanBreeder.com

1. How can I reset my password if I’ve forgotten both my password and email login details?
If you’ve forgotten both your password and email login details, follow these steps:

• Visit the Forgot Password page by clicking the "Forgot Password" link on the login page.
• Select the option “Forgot Both Email and Password” to initiate the recovery process.
• Provide details such as your full name, username (if remembered), and any associated account information (e.g., favorite ads or past listings).
• Submit the form, and our team will verify your identity within 24–48 hours. You may be asked to provide additional information for security purposes.

For immediate assistance, use the AI Chat feature on the bottom-right corner of the website or contact support via the Contact Us form under the SUPPORT menu.

2. What steps should I take if I can’t recover my account using the usual password recovery process?
If the standard recovery methods fail:

• Reach out directly by usings our contact form with the subject “Account Recovery Assistance.”
• Include any known details about your account, such as your username, email, or any breeder ads you’ve interacted with.
• Attach proof of identity, such as the confirmation email of your account creation or a receipt for paid features (if applicable).
  Our team will verify your account and provide a secure recovery link to regain access.

3. Can I change my password from my account settings, and what are the recommended password requirements?
Yes, you can change your password anytime through your account settings:

1. Log in and navigate to the “Account” dropdown menu at the top.
2. Select “Change Password.”
3. Enter your current password, then your new password, and confirm it.

Recommended Password Requirements:

1. Account Security and Data Protection

1. How does the website protect my personal information when I create an account to post animal ads?
AmericanBreeder.com prioritizes your data security using advanced encryption protocols to safeguard all personal information you provide during account creation. This includes secure HTTPS connections and database encryption for sensitive data like login credentials and personal details. Additionally, the platform's adherence to data protection best practices ensures your information is stored in compliance with industry standards.

2. Are there options for multi-factor authentication or additional security steps I can take to further protect my account?
Yes, AmericanBreeder.com supports multi-factor authentication (MFA) to add an extra layer of security to your account. You can enable MFA in your account settings, requiring a one-time passcode sent to your email or mobile device during login. Additionally, using strong, unique passwords and updating them periodically are recommended practices to further secure your account.

3. Can I view a history of login attempts and account activity for security purposes?
Absolutely. Your account dashboard includes a security log that tracks recent login attempts and account activities. This feature allows you to monitor access to your account, helping you identify any unauthorized attempts. If suspicious activity is detected, you can take immediate action, such as changing your password or contacting customer support.

4. What should I do if I suspect that my account has been hacked or accessed by someone else?
If you suspect unauthorized access to your account:

1. Change your password immediately using the "Forgot Password" link on the login page.
2. Enable multi-factor authentication if you haven’t already.
3. Review your account activity log to identify unauthorized actions.
4. Contact AmericanBreeder.com support via the "Contact Us" form or the AI Chat Feature for assistance in securing your account and investigating the breach.

5. Are my payment details stored securely, and what measures are in place to prevent unauthorized access?
AmericanBreeder.com does not store full payment details on its servers to minimize security risks. All payment transactions are handled through trusted third-party payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard). This ensures your payment information is encrypted and processed securely. Additionally, these gateways use tokenization to protect your card details from unauthorized access during and after transactions.

1. Account Registration and Setup

Can I register with my social media or Google account, or do I need a separate login?

AmericanBreeder.com requires a dedicated login to ensure secure and tailored access to the platform’s features. At this time, registration with social media or Google accounts is not available. To create an account, click the “Register” option in the top menu or the “Advertise” button below the main menu. Follow the prompts to set up your username, password, and email verification. This approach enhances account security and allows us to provide personalized tools for breeders, buyers, and pet enthusiasts.

Are there specific registration options for individuals, licensed breeders, businesses, or rescue centers?

Yes! AmericanBreeder.com offers tailored registration options to fit your role in the community:

• Individual Users: Ideal for pet buyers, general pet owners, and enthusiasts looking to explore listings or engage in forums.
• Licensed Breeders: Designed for professional breeders to showcase their animals and manage multiple ad listings.
• Businesses: Perfect for pet-related services or product vendors, providing space to promote offerings to a large audience.
• Rescue Centers: Specifically for organizations focused on animal welfare and adoption services.

During the registration process, select the user type that best suits your needs. For help choosing the right account type, consult our Quick Start Video Guides.

What should I do if I have trouble registering my account or if I’m not receiving the verification email?

If you encounter registration issues or do not receive the verification email:

1. Check Your Email Inbox and Spam Folder: Sometimes, automated emails may be redirected to your spam or junk folder.
2. Resend the Verification Email: Log in using your registered email and password. A prompt will allow you to resend the verification email.
3. Clear Your Browser Cache: This can help if you experience technical issues during the process.
4. Contact Support: Use the “Contact Us” form under the SUPPORT menu or reach out to our team directly at This email address is being protected from spambots. You need JavaScript enabled to view it..
   For immediate assistance, utilize the AI Chat feature in the bottom-right corner, which can guide you through troubleshooting steps.

Can I set up a profile as a hobbyist breeder, or is a business account required?

Yes, hobbyist breeders are welcome on AmericanBreeder.com! You can create a profile under the Individual User category and specify your interest as a hobbyist breeder. This option is perfect for those breeding animals on a smaller scale or as a passion project rather than as a commercial enterprise. If your breeding activities grow, you can easily upgrade your account to a licensed breeder profile to access additional features, such as advanced ad management and promotional tools.

Navigation & Search

How do I navigate the main categories and subcategories to find specific types of animals or services?

Navigating AmericanBreeder.com is straightforward and user-friendly:

1. Homepage Category Icons:
   The homepage features 12 primary category icons, including Dogs, Cats, Birds, and Livestock. Click any icon to view subcategories tailored to your interests.
2. Main Navigation Bar Dropdowns:
   Hover over the top menu bar to explore dropdown options for all main categories. Select a subcategory to narrow down your search.
3. Dynamic Search Field:
   Use the search bar in the top-right corner to quickly find breeds, species, or services. As you type, options populate dynamically with matching images, simplifying your search.
4. Breadcrumb Navigation:
   Once you’re on a listing page, the breadcrumbs at the top help you trace your steps or jump to parent categories with one click.
5. Blue Pill Links:
   Above breeder ads, these quick links guide you to related pages, saving time and effort.

What site features help me search and filter animal listings effectively?

AmericanBreeder.com provides a range of features for precise and efficient searches:

1. Dynamic Search Field: Enter specific keywords, and the system will present matching results instantly.
2. Sorting Options: Use filters above listings to sort by city, zip code, or price.
3. Location-Based Sorting: Listings automatically prioritize ads near your location, helping you discover local breeders first.
4. Favorite Ads: Logged-in users can save favorite listings by clicking the heart icon on each ad. Access all your favorites by clicking the heart icon in the top menu.
5. Pagination: For extensive categories, navigate easily between pages using the numbers at the bottom of listing pages.

How do I use advanced search filters to narrow down listings by breed, age, or health status?

1. Using the Dynamic Search Field:
   Type in specifics such as breed, age, or health-related terms to view tailored results.
2. Filter Dropdowns Above Listings:
   Refine your results by selecting options like breed, gender, or price range. These filters ensure you only see listings that meet your criteria.
3. Breed Image Slider:
   Found at the top of listing pages, this slider highlights popular breeds with direct links to their ads. Hover to browse or click to expand the view for more detailed exploration.

Is there a way to view recently added listings or new animals in specific categories?

Yes! AmericanBreeder.com makes it easy to discover the latest listings:

1. Homepage Feature Section: Recently added listings appear prominently on the homepage under each main category.
2. Category Pages: Look for the “New Listings” tag on ads in specific categories.
3. Sort by Date: Use the sorting dropdown on any listing page to display the most recent ads first.

How do I use the map and location filters to find animals or services within a certain distance?

AmericanBreeder.com’s map and location features help you connect with nearby breeders or services:

1. Automatic Location Sorting: By default, the site detects your location using your IP address and prioritizes ads nearest to you.
2. Map View in Listings: On breeder ad pages, switch to the map view to visualize ad locations geographically.
3. Zip Code Filter: Use the zip code filter above listings to adjust the search radius and find breeders within your preferred distance.
4. City Sorting: Select the “City” option from the sorting menu to view ads organized by location.

By leveraging these tools, AmericanBreeder.com ensures you can quickly and efficiently find exactly what you’re searching for, whether it’s a specific breed, a nearby breeder, or tailored services.